Home Credit has published its first environmental, social and governance (ESG) report. The report presents the programs and actions Home Credit has implemented to support communities and customers, and how the company has focused on providing responsible and sustainable financial services.
The report – which is to be published on an annual basis – also sets out a six-pillar framework that guides Home Credit’s ESG approach and places particular emphasis on some of the pandemic-related support the company has extended to customers and communities across the globe.
“Responsible finance, digital empowerment and financial inclusion are an integral part of our company’s DNA. These principles are at the heart of ESG at Home Credit and underpin our support to clients, communities, staff and stakeholders. The Covid-19 pandemic has shown just how strong these commitments are – and all we can accomplish when amazing people drive innovation. Everyone at Home Credit has taken on the many challenges, building on our ESG foundations and transforming the business so that we can better help others, ”said Jean-Pascal Duvieusart, Group CEO, Home Credit.
“Our ESG policy – approved in 2020, represents an evolution rather than a revolution. It codifies and enhances what we were already doing for customers, employees and the communities in which we live. This approach ensures that ESG and sustainability are consciously and systematically integrated into all of our operations, ”added Jan Ruzicka, Group External Director, Home Credit. , and responsible for ESG and sustainable development.
Here are some of the main findings of the report:
– $ 4.2 million in PPE and logistical support donated worldwide
– 22% of clients are first-time borrowers – inclusive and responsible finance reaches new audiences – unbanked –
– 80% of Home Credit activity is now done on mobile
– 4.4 million customers had the option of payment holidays and deferred payments during the Covid-19 pandemic
The first ESG report on mortgage lending was prepared with reference to the standards of the Global Reporting Initiative (GRI).
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